• Masters must be "READY TO RUN":

For Audio:
>>> songs in correct order
>>> needing no equalization, compression, or level adjustment
>>> complete list of song titles
For DVD:
>>> chapters in correct order
>>> needing no post production editing of any kind
>>> complete list of chapters

• Masters that are not "ready to run" will incur additional charges for mastering. Equalization, level adjustments, color corrections, etc. ARE NOT provided unless specifically requested and will be billed at an hourly rate with a one-hour minimum.

• While we can accept all master formats, however, we will duplicate discs to the same format provided, so make sure that the master you send with your order is formatted for the duplicated discs you wish to use. Disc reformatting IS NOT provided unless specifically requested and will be billed at an hourly rate with a one-hour minimum.

• NEVER send your only copy! Always supply us with a "RUNNING MASTER".

• An Anti-Piracy Form is required to be supplied by the customer for all formats! We provide a separate Anti-Piracy Form for Audio or CD ROM discs and one for DVD discs. Projects without a completed Title/Track Listings Form will be put on hold until one is supplied!

• Prepare a track list that is accurate to locate beginning and ending points.

• Prepare a guideline of spurious noise information that indicates any unusual noises or general notes regarding the quality of the recording.

• Five Masks Multimedia is not responsible for errors in your Master Log or if no Master Log is provided.

Master Guidelines for Audio CD Duplication

• Audio CD-R is the preferred master format for Audio duplication. Other formats are accepted but will incur additional charges for re-mastering to Audio CD-R.

• CD-R masters must be burned "Disc at Once" in a single session.

• CD-R masters must be 16 bit, 44.1 kHz and peak no higher than 0 dB ("digital zero").

• CD-R masters must be free of errors.

• CD-R masters must be free of scratches, fingerprints, etc.…"

• The maximum number of tracks on a CD is 99.

• The minimum track length is 4 seconds.

• The maximum length of a CD is 74 minutes.

Master Guidelines for DVD Duplication

• DVD-R is the preferred master format for DVD duplication. Other formats are accepted but may incur additional charges for re-mastering to DVD-R.

• DVD-R masters must be free of errors.

• DVD-R masters must be free of scratches, fingerprints, etc.…"