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Privacy Policy

Five Masks Multimedia Online Privacy Policy and Use Information

Customer and User Information

Five Masks Multimedia realizes that the growth of the Internet has created privacy concerns, particularly for individuals. Five Masks Multimedia recognizes the need to protect the privacy of our customers and users of our services. The company maintains strict customer information privacy policies and uses third party technologies to safeguard customer information and communications from unauthorized intrusions.

Online privacy concerns focus on the protection of "identifiable" information which an individual or other customer reasonably expects to be kept private. As the term suggests, "identifiable" information is information which can be associated with a specific individual or entity, including, for example, a customer's name, address, or telephone number, e-mail address, and information about online activities that are directly linked to them.

It is common practice and often necessary for companies, organizations, or governments to collect identifiable information in order to conduct business and offer services. For example, a telecommunications provider may collect identifiable information, such as name, address, telephone number, and a variety of other information in the course of billing and providing telephone service to a customer.

Some activities on the Internet follow very familiar patterns. Consumers signing up for an Internet access service, for example, are usually asked to provide name, address, telephone number and credit card and other information that is typical when the consumer orders a product or service. Similarly, business web sites may ask visitors to supply information about themselves, particularly when information, services or merchandise are requested, but often simply to be able to better target the company's services to the customer's interests and requirements.

Five Masks Multimedia keeps "identifiable" questions to a minimum, only accepting email addresses on a voluntary ("opt in") basis. Other non-"identifiable" questions may be asked when submitting the "opt in" email address to provide Five Masks Multimedia with information about our users. We use this information to provide our users with the best experience possible.


Five Masks Multimedia's Online Privacy Policy: Informed Choice

Five Masks Multimedia has put in place the following Online Privacy Policy to protect identifiable information. This policy covers Five Masks Multimedia and its subsidiaries, except as follows, and applies to all identifiable information that Five Masks Multimedia obtains when a customer registers for or uses a Five Masks Multimedia online service, including visiting a Five Masks Multimedia owned and controlled web site.

Five Masks Multimedia protects online identifiable information as follows:

Disclosure: Five Masks Multimedia will not sell, trade, or disclose to third parties any identifiable information derived from the registration for or use of a Five Masks Multimedia online service -- including customer names and addresses -- without the consent of the customer (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the customer or others). When Five Masks Multimedia uses other agents, contractors or companies to perform services on its behalf, Five Masks Multimedia will ensure that the company protects your identifiable information consistent with this Policy. If Five Masks Multimedia includes your name and any other identifiable information in a directory that Five Masks Multimedia creates from information we receive as an online service provider, the company will give you the opportunity to have your information excluded from that directory. Directories that Five Masks Multimedia creates may, however, contain information obtained from other sources.

Collection and Use: Five Masks Multimedia will collect and use identifiable information to mail Newsletters, to provide and change service, to anticipate and resolve problems with your service, to create and inform you of products and services that better meet your needs, or for billing purposes. This means that Five Masks Multimedia may use your identifiable information, in conjunction with information available from other sources, to market new services to you that we think will be of interest to you, but we will not disclose your identifiable information to third parties who want to market products to you.

Customer Choice: A customer may choose not to receive direct marketing communications from Five Masks Multimedia. Upon such choice, Five Masks Multimedia (a) will not contact that customer directly with marketing messages about Five Masks Multimedia online services, and (b) will not use identifiable information obtained from that customer's registration for or use of an online service to contact that customer with marketing messages about any Five Masks Multimedia services or products. A customer may choose not to receive such messages by e-mail, by mail, or by telephone.

To be removed from our mailing list, click here and email us with the word "remove" followed by your email address in the message.


If you register for the Five Masks Multimedia Newsletter, you acknowledge that the owner of the mailing list may remove your e-mail address from such mailing list, in its discretion and at any time, and that your participation in such mailing list may be subject to additional terms and conditions that may be altered from time to time.


Identifiable information which a visitor volunteers at Five Masks Multimedia to order services other than online services will be protected just as if the information had been provided under more traditional ways of ordering that service.


LINKS TO THIRD PARTY SITES

Links within Five Masks Multimedia may let you leave Five Masks Multimedia. You acknowledge that the linked sites are not under the control of Five Masks Multimedia and that Five Masks Multimedia is not responsible for the contents or operation of such linked sites or any link contained in such linked site, or any changes or updates to such sites. Five Masks Multimedia is not responsible for webcasting or any other form of transmission received from any linked site. Five Masks Multimedia is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Five Masks Multimedia of the linked site or any association with their operators.


Collection of Usage Data: Five Masks Multimedia servers automatically gather information about which sites customers visit on the Internet and which pages are visited within Five Masks Multimedia. The company does not use that information except in the aggregate.

Security: Five Masks Multimedia has implemented technology and security features and strict policy guidelines to safeguard the privacy of your customer identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures.

E-mail Contents: Five Masks Multimedia will not read or disclose to third parties private e-mail communications that are transmitted using Five Masks Multimedia services except as required to operate the service or as otherwise authorized by law.

Improper Conduct: Five Masks Multimedia may also use customer identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service.

Customer Information: Five Masks Multimedia honors requests from customers for account information, for example, name, address, or billing information, and will correct any such information which may be inaccurate. Customers may verify that appropriate corrections have been made.

Five Masks Multimedia makes no guarantees of any kind regarding the dependability, accuracy, timeliness or availability of any of it's services or products. It is our intention to have this site and all of it's contents, and/or services, and/or products available to anyone in the world 24 hours a day, however, there are circumstances beyond our control.


Additional Privacy Protections for Children Using the Internet

Five Masks Multimedia recognizes that children, including young teens, may not be able to make informed choices about personal information requested online.

Accordingly, Five Masks Multimedia does not target children or teenagers (younger than eighteen years of age) for collection of information online. Five Masks Multimedia does not solicit or collect customer identifiable information targeted at children and teenagers under eighteen and does not allow anyone else to do so on our site. In addition, the editorial content of Five Masks Multimedia designed for children will not knowingly promote or link to any third party web site that collects customer identifiable information unless that web site publishes a privacy policy that is easily accessible.

Finally, Five Masks Multimedia will encourage children to seek the consent of their parents before providing any information about themselves or their households to anyone on the Internet. We will also encourage parents to take an active role to protect the privacy and security of their children and to prevent the inappropriate use of information about their children. Five Masks Multimedia supports the development of technologies that help parents to control the collection and use of personal information from children who use online services in their households.


Changes in Practices: Five Masks Multimedia will keep this Policy current and will inform you of any changes that we make.


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